Technical Operations Center

Our Technical Operations Center personel are Certified to support all Microsoft Network Operating Systems, Desktop Operating Systems, Office Applications and all versions of Outlook, Exchange Server and SQL Server, as well as Server and Desktop Hardware, Printers, Network Copiers, Scanners, Smartphones and PDA's.

In addition, we support industry specific software such as NextGen, Misys, Timeslips, Quickbooks, Peachtree, ProSystem Fx, Visio, Act, and many more.

Just Pick Up The Phone

How much is it worth to your organization to receive help when you need it? Sometimes it is the difference between getting that task, project or bid completed on time, or missing your deadline. Face it that equates to real dollars and cents. Our Technical Operations Center is available 24 hours a day, 7 days a week, 365 days a year because you never know when you will need us.

Technical Operations Center

  • Rapid Response
  • Certified Technicians
  • Published SLA and Escalation Process

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24x7 Network Monitoring

  • Monitors Health of Network Devices and Line of Business Applications
  • Diagnoses problems before they occurs
  • Immediately Alerts NOC Staff of critical issues for instant response

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Vendor Management

  • Manages All Infrastructure/Line of Business Vendors
  • Recaptures Your Staff’s lost productivity
  • Allows you to run your business, not your Vendors

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